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Integrations

SharePoint

Sites, libraries and lists with tenant permissions.

SharePoint — Sites, libraries and lists with tenant permissions.

Provides
Knowledge source
Agent tools
Channel

Setup

  1. Go to Settings → Integrations → SharePoint → Connect.
  2. Authorise with an account that has access to everything you want to make available. For knowledge sources, use an admin or service account; permissions are still enforced per user at query time.
  3. Add SharePoint as a source under Knowledge → (knowledge base) → Add source and choose the scope to include.

What is synced

Content from the scope you select, with its metadata (author, dates, location) and the access rights defined in SharePoint. Changes are picked up by change notifications where SharePoint supports them, otherwise on the schedule you set (15 minutes to daily). Deletions and permission changes are applied on the next sync.

Permissions

Access rights in SharePoint are mapped to workspace users (by email) and groups. A user can only retrieve items they could open in SharePoint itself. See Permissions & access control.

Tools

ToolScopePurpose
sharepoint.readreadRead records, messages or files in scope
sharepoint.searchreadSearch within SharePoint
sharepoint.writewriteCreate or update items; subject to approval policies

Write tools require approval by default until an approval policy says otherwise. Every call is recorded in the run trace.

Triggers

Events from SharePoint (new or updated items in scope) can start agent runs. See Automations & triggers.

Disconnecting

Disconnecting removes the credential from the vault immediately. Documents synced from SharePoint are removed from knowledge bases within minutes and from backups as they rotate.