Support
We answer like engineers.
Documentation for the self-serve questions, email for everything else. Response times depend on your plan and are guaranteed in writing.
Documentation
Guides, concepts, integration setup and the full API reference. Open the docs →
Email support
Write to support@brewmycode.com from your workspace email. Include the run ID or query ID when relevant.
Security
Report vulnerabilities to security@brewmycode.com. We acknowledge within one business day.
| Plan | Channel | First response | Hours |
|---|---|---|---|
| Starter | 2 business days | Mon–Fri, 9–17 EET | |
| Team | Email, shared Slack channel | 1 business day | Mon–Fri, 9–17 EET |
| Enterprise | Email, shared channel, named engineer, phone | 4 business hours (P1: 1 hour) | Mon–Fri, 8–18 EET; P1 24/7 |
Phone for Enterprise customers: +358 44 923 6472.